Fine Homes Moving
Updated: June 11, 2026
Fine Homes Moving (“Fine Homes Moving,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, book moving services, communicate with us, or otherwise interact with our business.
By using our website or engaging our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through our website, or from third-party service providers acting on our behalf.
Personal Information
The personal information we collect may include:
Full name
Email address
Telephone number
Billing and mailing address
Pickup and delivery addresses
Move dates and scheduling details
Inventory lists and moving instructions
Payment and transaction information
Communications and correspondence with our team
Photos, videos, or documents voluntarily submitted for estimates, claims, or service requests
Website Usage Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type and version
Device information
Operating system
Referring website addresses
Pages visited and time spent on our website
Date and time of access
Website interaction data
Service-Related Information
To provide moving and relocation services, we may collect:
Access instructions for residences or businesses
Building and elevator information
Parking and loading requirements
Special handling instructions
Insurance-related documentation
Signed agreements, waivers, and service records
2. How We Use Your Information
We collect and use personal information for legitimate business purposes, including to:
Provide moving estimates and quotations
Schedule and perform moving services
Process payments and invoices
Communicate regarding bookings, appointments, and service updates
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Maintain business records
Manage insurance claims and dispute resolution
Detect, prevent, and investigate fraud or unauthorized activities
Comply with legal and regulatory obligations
Send promotional communications where permitted by law or where consent has been provided
3. Consent
By providing your personal information, you consent to our collection, use, and disclosure of that information for the purposes outlined in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Sharing and Disclosure of Information
Fine Homes Moving does not sell, rent, or trade personal information to third parties.
We may disclose personal information to trusted third parties when necessary to operate our business, including:
Service Providers
Payment processors
Booking and dispatch software providers
Cloud storage and hosting providers
Customer relationship management (CRM) systems
Website analytics providers
Marketing and advertising partners
Insurance and Claims Processing
Where necessary, information may be shared with insurance companies, adjusters, legal representatives, or claims administrators.
Legal Requirements
We may disclose personal information when required by law, court order, regulatory authority, or to protect our legal rights, property, employees, customers, or the public.
All third-party service providers are required to maintain appropriate safeguards to protect personal information.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to enhance user experience and analyze website performance.
These technologies may be used to:
Improve website functionality
Remember user preferences
Analyze website traffic and performance
Measure advertising effectiveness
Support remarketing and advertising campaigns
We may use services such as:
Google Analytics
Google Ads
Google Tag Manager
Google Remarketing
Meta (Facebook) Advertising Tools
These services may collect information about your interactions with our website.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features and functionality.
6. Google Analytics and Advertising
Our website may utilize Google Analytics and related Google advertising features to better understand website usage and improve our services.
Google may collect information through cookies and similar technologies to provide:
Website analytics
Conversion tracking
Advertising performance measurement
Remarketing and personalized advertising
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
You may opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
Security measures may include:
Secure website encryption (SSL)
Restricted employee access
Secure payment processing systems
Password-protected business systems
Regular monitoring and security updates
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide requested services
Fulfill contractual obligations
Meet legal, tax, insurance, and regulatory requirements
Resolve disputes
Enforce agreements
When information is no longer required, it is securely deleted, destroyed, or anonymized.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Access personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for certain uses
Request deletion of personal information where legally permitted
Request information about how your personal information has been used
Requests may be submitted using the contact information provided below.
10. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, policies, or content of external websites. Users should review the privacy policies of those websites before providing personal information.
11. Children’s Privacy
Our services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services following changes constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have questions about this Privacy Policy, wish to access your personal information, or would like to make a privacy-related request, please contact us:
Fine Homes Moving
Email: [email protected]
Phone: 587-353-6604
Website: www.finehomesmoving.ca
Location: Calgary, Alberta, Canada
We will respond to privacy inquiries within a reasonable timeframe and in accordance with applicable privacy legislation.