Fine Homes Moving – Privacy Policy
Last Updated: November 2025
Fine Homes Moving (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our moving services, or interact with us in any way.
By using our website or booking services with Fine Homes Moving, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We may collect the following personal details when you interact with our website, request a quote, or book a move:
Full name
Email address
Phone number
Pickup and delivery address
Payment information (processed securely through third-party providers)
Move details (inventory lists, dates, instructions)
Non-Personal Information
Automatically collected data may include:
Browser type
Device type
IP address
Pages visited
Time spent on the website
Cookies and tracking data
Service & Operational Information
For moving services, we may collect:
Home or business entry details (for access and logistics)
Special handling instructions
Images or videos provided by you for quotes or insurance
Signed contracts and waivers
2. How We Use Your Information
We use your information to:
Provide accurate moving quotes
Schedule and complete your move
Process payments securely
Communicate confirmations, updates, and customer support
Improve our website performance and user experience
Ensure safety, accountability, and insurance compliance
Send promotional updates (only with your consent)
3. Sharing Your Information
Fine Homes Moving does not sell or rent your personal information.
We may share information only with:
Trusted Service Providers
Payment processors
Booking and dispatch software
Insurance partners (if applicable)
Legal Compliance
We may disclose information if required by law, regulation, or to protect our business rights and safety.
All third-party partners must adhere to strict privacy practices.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Improve site speed and functionality
Analyze website traffic
Personalize user experience
Support remarketing or advertising
You can disable cookies in your browser settings at any time.
5. Data Security
We protect your information using:
Secure servers
Encrypted payment processing
Limited employee access
Regular security reviews
While we take reasonable steps to safeguard your data, no digital transmission can be guaranteed 100% secure.
6. Your Rights (Canada / Alberta)
You may request to:
Access the personal information we hold
Correct inaccurate data
Delete your personal information (where legally permitted)
Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
7. Data Retention
We retain your information only as long as necessary for:
Completing your move
Legal, insurance, or safety obligations
Record-keeping and customer support
After these periods, data is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to external sites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not directed to individuals under 13.
We do not knowingly collect children’s data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any revisions take effect immediately when posted on our website.
11. Contact Us
If you have questions about this Privacy Policy or would like to request changes to your personal data, contact us:
📧 Email: [email protected]
📞 Phone: 587-353-6604
🌐 Website: www.finehomesmoving.ca
📍 Location: Calgary, Alberta, Canada