Our Moving Process
Our Moving Process
Upon booking your move with Fine Homes Moving you will be sent a confirmation email with all the details of your move. You will also be sent a fillable PDF checklist for you to take inventory of all your belongings. When filling out the checklist please try to be as accurate as possible. When packing your boxes label your boxes for the rooms that you would like them in, and our guys will get them to the right place.
Upon booking your move with Fine Homes Moving you will be sent a confirmation email with all the details of your move. You will also be sent a fillable PDF checklist for you to take inventory of all your belongings. When filling out the checklist please try to be as accurate as possible. When packing your boxes label your boxes for the rooms that you would like them in, and our guys will get them to the right place.
Our moving crew will be dispatched and arrive to your home by your scheduled start time. If they are delayed due to traffic or any other unforeseen circumstances, we will have someone contact you in advance of your start time to advise you of the delay and expected arrival time.
Sofa/Couch sets and upholstered goods, mattresses and box springs should be plastic wrapped to prevent damage. All other furniture will be blanket wrapped in professional moving blankets prior to loading your items.
Upon arrival to your new home, the crew will get straight to work unloading the truck. You will also be required to instruct the crew to the room and location you would like your items.
Once the crew members have finished unloading the truck you will be required to make payment as per the agreed upon payment method when scheduling your move.
FAQ
- How far in advanced do I need to book my move?
We recommend getting in touch with us 2-4 weeks before your move, depending on your move complexity and size. - Why should I use Fine Homes Moving?
We are a moving company that you can depend on. We deliver on reliability, results, competitive pricing, and great customer service which sets us apart from our competitors. - Do you have moving supplies and equipment to complete my move?
All our trucks come equipped with all the necessary dollies and equipment to handle your move successfully. All furniture items are covered with moving pads and then stretch wrapped to ensure safe travel. - Can you tell me how much my move is going to cost me?
Because there are so many variables and every situation is so different and unique, it’s very hard to provide an exact quote for a move. The information you provide with our checklist helps us give you an estimate and can help get a ballpark figure for the job. - Is it customary to tip your movers?
While tipping is completely up to customer, if you are fully satisfied with your moving crew’s performance, we recommend tipping in the amount of 15-20% of your move total. - Do you charge extra for buildings with stairs?
No - What are the payment methods available to me?
We accept credit/debit card payments E-transfer or cash as a method of payment. - Do I have to pay a deposit?
Long distance moves require a deposit. No deposits are required for local moves. - What if I want to cancel my move?
If you, for any reason, need to cancel your reservation, please give us 48 hours notice, so we can keep our trucks busy. - Do I need to empty my dresser drawers?
Your dressers and generally all your furniture pieces should be emptied prior to your move, in order to safely transport your belongings and protect our crew members. - Will you shrink wrap my upholstered furniture?
We will protect upholstered furniture with plastic, before applying moving blankets. - How should I pack my belongings?
- keep same/similar items in a same box.
- keep items from certain dresser/furniture piece in a same box;
- use small boxes for books and CDs
- use medium sized boxes for fragile items and electronics
- use large boxes for linens and clothes from dressers
once packed box weights should not be over 50lb. If you can lift a box yourself, that box is good to go!
- What are the items your movers will not take?
We will not move pianos, pets, firearms, drugs, chemicals, and large plants. - What if I have more items than I mentioned?
As soon as you know your inventory will be larger, give us a call and we will be able to update your list. However, keep in mind, that last moment requests that add significant volume to your already scheduled move, should be communicated prior to the arrival of your moving crew so we can come prepared & plan our schedule accordingly. - How big are your trucks?
We operate and own a large commercial fleet of moving trucks and can accommodate any size move.
Sizes of our trucks are:
- 16ft (bachelor/one bed apartment)
- 24ft (two/three bed apartment)
- 26ft (three + bed apartment & house)
- Can the movers arrange furniture in my new home?
Yes, we offer a one-time furniture set up in your home, its part of our service & we’ll gladly help arrange items we are moving in your new home. - Do I have to stay with the movers while they work?
We recommend you or your representative staying with your crew through the whole move, until it’s completion. - Why do you need so much detail and information about my move?
Our estimates are based solely on the inventory and details you provide. It is very important for you to be sure to provide an accurate list of all the items that will be moved along with accurate details about the access including long walks/long hallways, stairs, elevators, etc. - How many movers will you send?
Depending on the size of your move, your moving crew will consist of 2, 3 or 4 men. For a one-two bedroom apartment, a 3 man crew is the most common, whereas we can send a crew with more members upon request. - Do the movers take time off for lunch and breaks?
Our moving crew do not usually take any breaks for lunch during your move – however, if your move is larger and requires 6+ hours of work, if there’s any breaks to be made our manager will communicate that with you. - Will the movers uninstall my TV, fridge(waterline), dishwasher, washer, and dryer?
We do not offer TV mounting, or any wall mounting services. We also do not offer uninstalling fridge(waterline), dishwasher, washer, and dryer. We recommend that you hire professionals who specialize in these services prior to your move day.